PACK & SEND

Australia's courier and parcel market is worth $14.5 billion and growing at 9.8% per year. Every online purchase creates a parcel. Every return creates another. eCommerce and logistics aren’t a trend — it's permanently reshaping how goods move in this country. And PACK & SEND franchisees are positioned right at the centre of it.

For over 30 years, PACK & SEND has been Australia's most trusted parcel, freight and logistics partner. We consolidate the services of the world's leading carriers into a single expert access point under our brand. You don't own the trucks. You own the relationships, the expertise, and the margin. And there is simply no other franchise logistics business model like ours in the world.

The logistics franchise with no ceiling

As a PACK & SEND franchisee, you leverage the infrastructure of the world's biggest carriers without owning a single truck, van or plane. You earn margin on every solution you provide. You have no restrictions on size, weight, value or destination. And your revenue doesn't stop when your doors close because our online booking platform runs 24 hours a day, 7 days a week.

This is what a no-limits business looks like in practice. Multiple revenue streams. One business. One brand. One proven system.

Anything. Anywhere. For anyone.

Most logistics businesses say no to the hard jobs. We built our entire reputation on saying yes.


WE PACK ANYTHING

Small, large, fragile, unbreakable, delicate and valuable. Our expert packaging service is unique in the Australian market — no other franchise logistics brand offers it at this level.


WE SEND EVERYTHING and WE DELIVER ANYWHERE

Envelopes, boxes, pallets, crates, containers domestically and internationally.

Local, interstate, overnight, international. Road, air and sea. If it needs to get somewhere, we get it there.


WE SERVICE EVERYONE

Consumers, small and large businesses, eCommerce merchants, online sellers, corporates, government departments and importers. Every one of them is a potential recurring client.

Our mission is simple: save our customers time, trouble and money with their parcel, freight and logistics requirements. That promise, backed by our technology, our carrier network and our expert team,  is why customers keep coming back.

Here's what's behind you from day one

NO PRIOR INDUSTRY EXPERIENCE REQUIRED

Comprehensive 4-week initial training, a dedicated Field Support Manager and ongoing coaching give you everything you need. Our most successful franchisees came from corporate, management, B2B sales, retail and professional services, not logistics.


MULTIPLE REVENUE STREAMS — NO CAPACITY CEILING

In-store, phone and online bookings work simultaneously. Revenue doesn't require your physical presence. This is not a business that caps at what you can personally serve.


PROPRIETARY TECHNOLOGY THAT COMPETITORS CANNOT MATCH

GMx freight management and PACK & SEND Live, our eCommerce SaaS shipping platform, give you tools that put enterprise-grade capability in the hands of a local business owner. No other franchise in this category has it.


A BRAND THAT OPENS DOORS

Thirty years of trust, the #1 Courier rating on productreview.com.au (in 2025), a 5-Star franchise rating from FRANdata and the Global Franchise Awards Regional Champion title. Instant credibility from the moment you open.


THE YEAR 1 BRAND LEAD GUARANTEE — UNIQUE IN THE INDUSTRY

For new Service Centres in new territories, PACK & SEND contractually guarantees a minimum number of trackable customer leads in your first year. To support your business.


FINANCE-READY FROM THE START

PACK & SEND is a preferred franchise partner of banks for the landing offers and is independently rated "finance ready" by FRANdata.


PART OF A $1.5 BILLION GLOBAL PLATFORM

PACK & SEND is part of Fortidia, which operates 3,137 Business Solution Centres across 57 countries — including PostNet, AlphaGraphics and Mail Boxes Etc. branded centres. The know how, technology investment and global infrastructure behind your local Service Centre is backed up by years of experience.

30+ years of proven, continual growth

• 30+ years — established in Parramatta NSW in 1993, continually growing
• 181 Service Centres — across Australia, New Zealand and the United Kingdom
• $1.5 billion USD — Fortidia system-wide annual sales across 57 countries
• 5-Star Franchise System — independently rated by FRANdata every year since 2019
• #1 Courier in Australia — voted by customers on productreview.com.au four times in five years
• 30%+ of Australian network - now operated by multi-unit owners

Now is an ideal time. Here's why.

PACK & SEND has been Australia's most established logistics franchise for over 30 years. The 5-Star FRANdata rating, the bank preferred partner status, the Brand Lead Guarantee, the Fortidia global network — these are not marketing points. They are proof that the system works and that the support system is built for the franchisees to grow their business.

Click the Enquire Now button. Our franchise team will contact you within one business day. No obligation. No pressure. Just a conversation about whether this opportunity is right for you.