Refresh Renovations : Inside a Refresh Renovations Project From Brief to Completion

How to use this video

This introduction video provides an overview of the Refresh Renovations franchise and how the business is positioned. As you watch, focus on the core concept, target customer, and the role of the franchise owner. If it seems like a potential fit, the next step is to request more information and speak directly with the franchisor.

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Refresh Renovations : Inside a Refresh Renovations Project From Brief to Completion
Published: Mar 24, 2025 | Updated: Aug 19, 2026
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About This Video

This Refresh Renovations Project Overview video walks prospective franchisees and homeowners through how a typical Refresh renovation project runs from initial brief to completed build. Refresh runs a renovation specialist model where a single Renovation Consultant — the franchisee — meets the client at the brief stage and stays as the one point of contact across the entire project, eliminating the handoff churn between architects, specialists, suppliers and build teams that fragments the typical renovation experience. The Refresh process moves from a thorough briefing through concept development, then into detailed planning where construction teams cost the build to plan and produce a project timetable, before construction begins. Cloud-based project management software, a customer portal that lets clients view plans, products and progress, and centralised marketing and franchisor systems sit behind every project. Industry research cited by Refresh shows roughly 30 percent of typical renovation budgets are wasted on poor communication, lack of upfront planning and absent systems — the gap Refresh's structured methodology was built to close.

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