Refresh Renovations : Franchisee Kim Reiche on the Refresh Renovations Model

This Refresh Renovations video features franchisee Kim Reiche discussing her experience inside the Refresh Renovations renovation specialist franchise model, the projects she runs, and the franchisor support behind the brand. While captions are not currently available on this specific video, the wider Refresh Renovations watch page library covers the same model in detail and includes the companion franchisee interview with Leigh McDonald, the Project Overview, the FAQ's video, the broader Refresh Renovations Franchise Opportunity overview, the Best Renovation Company brand-character video, and the How We Support You franchisor-support walkthrough. Refresh Renovations is built on a renovation specialist model where franchisees act as project managers and trusted client advisors across a wide range of homeowner renovation projects, leaning on Refresh's centralised systems, supplier partnerships, marketing engine and project pipeline. Reiche's interview offers a second on-the-ground franchisee perspective alongside McDonald's, giving prospective franchisees two views on day-to-day operations, lead flow, project mix, the trades-and-supplier ecosystem and the relationship with the franchisor team. Together the franchisee interviews and the brand and process videos form a full library for evaluating the Refresh Renovations opportunity in Australia and New Zealand. Refresh's renovation specialist positioning is built around the trusted-advisor model that takes complex multi-trade renovation projects off the homeowner's plate, with the franchisee orchestrating builders, designers, suppliers and timelines through Refresh's national systems, supplier partnerships and the central marketing engine that delivers the project pipeline.