Why Stuart Donaldson Chose KITSET Assembly Services

In this KITSET Assembly Services franchisee video, Stuart Donaldson walks prospective Australian operators through two-plus years inside the system. He came across the brand the way a lot of franchisees do — saw a KITSET van on the road, did some research, and decided the idea was clever enough that he wished he had thought of it first. After 25 years in a corporate environment, mostly with a single company, he wanted to spread his wings and run something for himself. Stuart credits the system with ticking the boxes that mattered to him as a new owner-operator. KITSET provided the start-up training to get him going, alongside a strong communication system that lets franchisees share information across the network. The work culture sits behind that — humorous, supportive and structured around operators running their own schedules in their own territories. On lifestyle, the standout for Stuart is being in charge of his own diary. If he wants to take a Wednesday off and play golf, he does — provided the work on his patch (he describes it as his island) gets done. Lead flow makes that possible: most of his work comes inbound through KITSET's own website and through partner channels the brand has built, rather than from cold outreach he has to fund himself. Operating support is layered. The office team handles back-end issues, KITSET regularly adds new sites with new product lines, and a WhatsApp group connects franchisees to peers who can answer assembly questions in real time so jobs close quickly. Stuart's closing line invites prospective franchisees to come and join the team. Request information on a KITSET Assembly Services franchise to learn about Australian territory availability, training and onboarding.